ACCA Strategic Business Leader (SBL) Practice Exam

Which box of Mendelow's matrix represents stakeholders that should be involved?

1. A - Involve

2. B - Consider impact of actions/satisfy

3. C - Consult/Inform

4. D - Ignore

The correct answer is: A - Involve

Mendelow's matrix is a valuable tool for analyzing stakeholders based on their level of interest and their power over an organization or project. In this context, the stakeholders classified in the area labeled as "Involve" are those with a high level of power and a high level of interest. These stakeholders should be actively engaged and involved in decision-making and project processes because their support and input are crucial to the success of the initiatives undertaken by the organization. Their insights and feedback can significantly influence outcomes, and keeping them involved ensures that their needs and concerns are addressed proactively. This active involvement not only fosters a sense of ownership among these stakeholders but also can lead to better alignment of the organization’s objectives with stakeholder expectations. The other areas of the matrix represent different strategies for engagement based on varied levels of stakeholder interest and power. For example, stakeholders in the "Consider impact of actions/satisfy" box must be kept satisfied but do not require as much detailed collaboration as those in the "Involve" category. Those categorized as "Consult/Inform" are stakeholders who should be kept informed and consulted but may not require the same depth of involvement. Finally, the "Ignore" box indicates stakeholders with low power and low interest, who are typically not a priority